Privacy Policy
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This Privacy Policy describes how Expellingphskele, operating at expellingphskele.world, collects, uses, stores, and protects personal information in connection with our daily activity integration consultation services and related products, including the Movement Baseline Assessment, Weekly Rhythm Consultation, and Complete Activity Integration Plan.
1. Data Controller
The data controller responsible for your personal information is Expellingphskele, located at 49-51 Thomas Dr Surfers Paradise, Bundall QLD 4217, Australia. For privacy-related inquiries, contact us at admin@expellingphskele.world or call +61404720433.
2. Scope of This Policy
This policy applies to all personal data processed when you visit our website, book consultation products, attend sessions, communicate with our team, or interact with any digital tools provided as part of our consultation packages. It covers both in-person consultations at our Surfers Paradise office and remote video sessions available across Australia.
3. Information We Collect
We collect information necessary to deliver our consultation services effectively and responsibly. Categories of data include:
- Identity and contact data: full name, email address, phone number, postal address, and preferred communication method.
- Consultation-related data: lifestyle information, daily schedule details, current activity levels, goals for activity integration, and notes from consultation sessions.
- Booking and transaction data: selected consultation product, session dates, payment confirmation details, and invoicing information.
- Technical data: IP address, browser type, device information, pages visited on expellingphskele.world, and cookie preferences.
- Communication data: messages submitted through our contact form, email correspondence, and feedback provided after sessions.
4. How We Collect Information
Personal information is collected directly from you when you complete our contact form, book a consultation product, fill out pre-session questionnaires, participate in sessions, or communicate with us by phone or email. We may also collect limited technical data automatically through cookies and similar technologies when you browse our website, as described in our Cookies Policy.
5. Purposes of Processing
We process your personal data for the following purposes related to our consultation products and services:
- To schedule, deliver, and follow up on consultation sessions including the Movement Baseline Assessment, Weekly Rhythm Consultation, and Complete Activity Integration Plan.
- To personalise activity integration recommendations based on your lifestyle, preferences, and stated goals.
- To process bookings, issue invoices, and manage payment records for consultation products.
- To respond to inquiries submitted through our website or by phone.
- To send session confirmations, reminders, summary reports, and follow-up communications related to your purchased consultation package.
- To improve our consultation methodology, website functionality, and client experience through aggregated, anonymised analysis.
- To comply with legal obligations under Australian privacy and consumer protection laws.
6. Legal Basis for Processing
We process personal data on the basis of your consent, which you provide when submitting our contact form, booking a consultation product, or agreeing to data processing during session intake. Processing is also necessary for the performance of our contract with you when you purchase and receive consultation services. Where required, we rely on legitimate interests to improve our services while respecting your privacy rights.
7. Consultation Product Data
Each consultation product involves different data processing activities. The Movement Baseline Assessment requires lifestyle questionnaire responses and activity pattern summaries stored in your client record. The Weekly Rhythm Consultation involves detailed schedule mapping data used to generate your personalised weekly activity framework. The Complete Activity Integration Plan includes extended session notes, 30-day plan documents, and progress tracking data maintained for the duration of your follow-up period.
8. Data Sharing and Disclosure
Expellingphskele does not sell your personal information. We may share data with trusted service providers who assist us in operating our website, processing payments, delivering video consultation platforms, or sending transactional emails. All third-party processors are bound by contractual obligations to protect your data and use it only for specified purposes. We may disclose information when required by law, court order, or regulatory authority.
9. International Data Transfers
Our primary operations and data storage are based in Australia. If any service provider processes data outside Australia, we ensure appropriate safeguards are in place consistent with the Australian Privacy Principles under the Privacy Act 1988.
10. Data Retention
Consultation records and session notes are retained for a period of seven years following your last interaction with Expellingphskele, unless a longer retention period is required by law. Contact form submissions are retained for two years. Technical and cookie data retention periods are specified in our Cookies Policy. You may request earlier deletion subject to our legal obligations.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls limited to authorised personnel, secure storage of client records, and regular review of our security practices. While we strive to protect your data, no method of electronic transmission or storage is completely secure.
12. Your Rights
Under the Australian Privacy Principles, you have the right to access the personal information we hold about you, request correction of inaccurate data, withdraw consent for processing where consent is the legal basis, and lodge a complaint with the Office of the Australian Information Commissioner if you believe your privacy has been breached. To exercise any of these rights, contact us using the details provided in Section 1.
13. Children
Our consultation products and website are intended for individuals aged eighteen and over. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor without appropriate consent, we will take steps to delete that information promptly.
14. Third-Party Links
Our website may contain links to third-party websites such as Google Maps. Expellingphskele is not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services you access through our website.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our consultation services, legal requirements, or data processing practices. Updated versions will be posted on this page with a revised date. Continued use of our website or services after changes constitutes acceptance of the updated policy.
16. Contact
For questions about this Privacy Policy or how Expellingphskele handles your personal data in relation to our consultation products, please contact us at 49-51 Thomas Dr Surfers Paradise, Bundall QLD 4217, Australia, by phone at +61404720433, or via admin@expellingphskele.world.